In the "Template" field, you can set up templates to customize the AI's response style in each scenario. Templates allow you to format responses by either including AI-generated content or sending a pre-defined message.
- To include AI-generated responses: Insert {{content}} in the template to indicate where the AI-generated answer should appear in the message. The system will replace {{content}} with the AI's response, letting you add introductory or closing text around the AI content.
- To send a pre-set response without AI generation: If you want a fixed message to be sent automatically without any AI-generated text, create a template without {{content}}. In this case, the exact text in the template will be used as the response, bypassing AI generation.
How to add a template to a scenario:
- When creating or editing a scenario, select a template from the "Template" dropdown.
- Use {{content}} if the scenario requires the AI-generated response within the template.
- Leave out {{content}} if a fixed, pre-written response should be sent instead.